Welcome to Aegis

Customer Service Consultant

Apply now Job no: 974417
Work type: Fixed Term Contract
Location: VIC Metro - CBD
Categories: Outbound Customer Service, Inbound Customer Service

• Immediate Start!
• Rotating Rosters available between Monday to Sunday, 8:00am to 10:00pm
• Limited experience required, training will be provided!

About Startek
Startek is a leading global provider of customer experience management solutions. The company provides business process outsourcing and technology services to corporations around the world across a range of industries. Operating under the Startek and Aegis brands, the company has approximately 47,500 outsourcing experts across 58 delivery campuses in 13 countries that are committed to enhancing the customer experience for clients.

About the Role
We are currently recruiting for multiple Customer Service Consultants to join our various contact centres in Melbourne CBD and some with flexibility to work from home.

As a Customer Service Consultant you will be speaking to customers and assisting them with their enquiries. Customer contact can be inbound and outbound calls, email and written correspondence and live chat. We have roles available in our Banking & Finance, Freight & Logistics, Energy Distribution & Membership Services teams. If you enjoy helping people whilst providing an amazing customer experience then apply today!

We offer great team environments, classroom and 'on the job' style training, stable and consistent work, reward and recognition programs and management and career opportunities within your first 8 months!

Employment will be on Fixed Term Contracts with view to extensions.

What we are looking for:
• A passion for providing outstanding customer service
• Strong ability to resolve customer issues
• Robust verbal & written communication skills
• High attention to detail

We have multiple positions, apply today to join our team!

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time

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